Phil Wainewright: Hooray, 2009 starts with a SaaS backlash
Tongue-in-cheek title, but serious message. Obviously as a company that designs and develops SaaS applications we have full faith in the SaaS model, but we’re not foolish enough to believe that the SaaS model has been fully fleshed out and won’t run into speedbumps now and again. The point that Phil makes here with his references to SaaS detractors is that the argument against SaaS is starting to sound a little desperate. We want there to be open debate and dissent when it comes to SaaS, but what we’re seeing in general is one part misinformed, one part misleading, and ten parts schadenfreude; yes it is a major black eye when Salesforce experiences a 40-minute outage, but to see so many people cheering about it is nothing less than juvenile. SaaS is not going away…we don’t for a minute think that SaaS will uproot every on-premise software installation in the world, but we do think that it will be the predominant delivery model for IT services moving forward. It’s your right to disagree with that, but the argument that we’d like to see made is why on-premise software installations are the better solution over the long term than SaaS…not alarmist and passive-aggressive resistance to the inevitable.
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